Start with the check page
The fastest route is to use the CostaSure check page. It creates a structured email with the key information needed to assess the issue.
Email:
info@costasure.com
Start a CostaSure Check
What to include
- Your name and contact email.
- The issue type: rental, hotel, car hire, property, insurance or other.
- The amount of money involved.
- The location on the Spanish Costas.
- A clear timeline of what happened.
- Documents, screenshots, receipts, photos or messages.
- The outcome you want.
Do not send original documents unless necessary. Copies, screenshots and PDFs are usually enough for an initial review.
Premium preparation enquiry
Ask about a Lawyer-Ready Case Pack
From €249If your issue is serious, high-value, urgent, or likely to need professional review, ask CostaSure about preparing a structured case pack before escalation.
This is not legal representation. It is practical preparation: issue summary, chronology, evidence index, missing evidence checklist, disputed facts and desired outcome.
When contacting CostaSure, include:
- What happened
- Who is involved
- Amount paid, withheld or disputed
- Key dates and deadlines
- What evidence you already have
- What outcome you want