Fixed-price automated checks

Choose the CostaSure check that fits your issue.

CostaSure helps consumers across Spain’s costas structure problems involving rentals, car hire, hotels, property, deposits, complaints and escalation preparation. Start free if unsure, or choose a paid package for a more complete automated response.

Case ID generated
Secure Stripe payment
Email response
No phone call required
Free first step

Initial Issue Summary

€0

Best when you are unsure whether your issue is ready for a paid check.

Includes
  • Case ID creation
  • Basic issue category review
  • Missing information prompts
  • Initial preparation guidance
Does not include
  • Detailed complaint wording
  • Evidence pack preparation
  • Escalation route structure
Start Free Summary
For complaints

Complaint Wording

€79

Best when you need clearer wording for a complaint, refund request or formal escalation message.

Includes
  • Complaint structure
  • Issue chronology wording
  • Requested outcome wording
  • Evidence and deadline prompts
Does not include
  • Submission to third parties
  • Representation or negotiation
Choose Complaint Wording
Most complete

Evidence & Escalation Pack

€149

Best for more serious issues where you need a structured pack and escalation preparation.

Includes
  • Detailed issue summary
  • Evidence organisation checklist
  • Escalation route preparation
  • Formal complaint preparation prompts
Does not include
  • Third-party filing on your behalf
  • Ongoing case management
Choose Escalation Pack
Premium preparation

Lawyer-Ready Case Pack

From €249

For more serious rental, car-hire, hotel, property, tenant or travel disputes where you need the facts, evidence and escalation position organised before professional review or formal next steps.

This is a preparation pack, not legal representation. It is designed to make your matter clearer, better evidenced and easier to review.

Includes preparation for:
  • One-page case summary
  • Chronology of events
  • Evidence index and missing evidence checklist
  • Disputed facts and desired outcome
  • Questions for lawyer or professional review

What happens after payment?

After you submit your issue and complete payment through Stripe where required, CostaSure creates or updates your Case ID and sends the automated response to the email address provided.

1. Submit issue Provide the facts, dates, category, amount, evidence and contact email.
2. Choose package Start free or select the paid package that matches the level of detail needed.
3. Pay securely Paid checks are processed through Stripe Checkout.
4. Receive response The automated response is sent to the email address used in the form.
Paid checks are automated digital services. Review your package and details before paying. See the Refund Policy for more information.

Which package should I choose?

Choose the free summary if you are unsure. Choose Problem Check for a structured first review. Choose Complaint Wording if you need clearer wording for a complaint or refund request. Choose Evidence & Escalation Pack if the issue is more serious and you need a fuller structure.

CostaSure is built for practical consumer problems across Spain’s coastal areas, including rentals, car hire, hotels, property, deposits and complaint preparation.

Popular CostaSure complaint checklists

Start with the evidence checklist that matches your issue before submitting your CostaSure check.