Spain’s coastal problem checker

Check your position before the problem becomes expensive.

CostaSure guidance for property, rental, hotel, travel and car hire issues in coastal Spain
Check your evidence. Know your position. Take control.

CostaSure helps tourists, residents, tenants, property buyers and owners understand common problems across Spain’s costas, islands and coastal regions before deposits, contracts, bookings, car hire issues or local disputes become expensive.

Request a Problem Check View the 10 Checks

What CostaSure checks

  • What happened
  • Who may be responsible
  • What evidence matters
  • What to send first
  • Where to escalate
  • Whether the issue is worth pursuing

Not sure where to start?

Use the CostaSure issue finder to search by problem, location or topic — deposit, car hire, hotel refund, booking cancellation, property reservation fee, hoja de reclamaciones, Costa Blanca, Canary Islands and more.

Find your issue

Search CostaSure guides, checklists, free tools and regional pages before starting your check.

Use free tools first

Check evidence strength or generate a calm first complaint message before escalating.

Start a CostaSure check

If you already know the problem, submit the facts and evidence for a structured first-stage check.

10 CostaSure checks

Each area is built around real problems across Spain’s costas and coastal areas, involving rentals, hotels, cars, agents, utilities, insurance, contracts and complaint escalation.

1

Rental Deposit Problems

Withheld deposits, unfair deductions, cleaning claims, damage disputes and landlord arguments.

2

Car Hire & Vehicle Issues

Blocked deposits, damage claims, excess charges, unclear insurance terms and fuel disputes.

3

Hotel & Booking Problems

Refund refusals, poor accommodation, false descriptions, cancellations and booking-platform complaints.

4

Property Purchase Checks

Reservation fees, agent pressure, missing documents, unclear terms and buyer risk before commitment.

5

Rental & Service Contracts

Long-term rental clauses, agency fees, cancellation rules, maintenance duties and unfair commitments.

6

Utilities & Community Charges

Water, electricity, internet, community charges, unexpected bills and unclear responsibility.

7

Tourist Overcharging

Restaurant, taxi, activity, service and local business charges that appear inflated or unfair.

8

Insurance Claim Refusals

Rejected claims, exclusions, delayed responses, policy wording issues and unclear claim handling.

9

Burofax & Formal Complaints

Structured complaint letters, evidence summaries, formal notices and escalation packs.

10

Local Escalation Route

Guidance on whether to contact platforms, consumer offices, tourism bodies, insurers, lawyers or authorities.

How it works

Simple, fast and designed for people who need clarity before paying, signing, escalating or giving up.

1. Explain the issue

Send what happened, dates, names, amounts involved, screenshots, booking details, contracts or messages.

2. Get a structured view

CostaSure organises the facts, identifies pressure points and shows what evidence matters most.

3. Take the next step

You receive a practical route: negotiate, complain, escalate, document, notify, or walk away.

What to send

The clearer the facts, the better the result. Start with the essentials.

What happened?
Who is involved?
How much money is at risk?
What evidence do you have?
What outcome do you want?

Who this is for

CostaSure is for people dealing with practical Spanish coastal problems: tourists, tenants, landlords, property buyers, holiday-home owners, car-hire customers, hotel guests and residents who need a structured first step.

The aim is not to create drama. The aim is to understand the position, preserve evidence, avoid weak complaints and apply pressure only where it makes sense.

Start a Check

Have a Spanish coastal problem?

Send the facts, the amount involved, dates, screenshots, contracts or messages. CostaSure will help structure the next step.

Request a CostaSure Check

What happens after you send a case?

CostaSure reviews the facts, checks whether the issue is suitable, identifies missing evidence and confirms the next sensible route before any paid work is agreed.

1. Suitability Is this a real CostaSure issue?
2. Evidence What documents or messages matter?
3. Route Negotiate, complain, escalate or stop?
4. Wording Prepare clear complaint wording if needed.
Start a Problem Check View Pricing Contact CostaSure

Popular issue guides

Start with a focused guide for common consumer problems across Spain’s coastal areas.

Rental deposit problems in Spain Car hire complaints in Spain Hotel booking complaints in Spain Property reservation fee problems in Spain

Popular complaint guides for Spain

These focused guides help tourists, residents, tenants, car-hire customers, hotel guests and property users prepare evidence before escalating a problem.

Explore CostaSure tools and guides

Start with a free tool, a focused complaint guide or the main Spain complaint hub before escalating a problem.

Free Tools

Evidence checker, complaint message generator and complaint preparation guides.

Spain Complaint Hub

Find the right route for rental, car-hire, hotel, booking, property and tourist complaints.

Popular CostaSure complaint checklists

Start with the evidence checklist that matches your issue before submitting your CostaSure check.

Rental Deposit Deposit withheld, unclear deductions or refund delays. Car Hire Damage charges, fuel fees, insurance disputes or card deductions. Hotel Booking Refund refusals, poor accommodation or cancellation issues. Reservation Fee Reservation fees, agent disputes or unclear property terms. Tenant Complaint Repairs, damp, access, utilities, deposits or landlord problems. Tourist Complaint Overcharging, refunds, poor service, excursions or transport issues.
Start your CostaSure check View all complaint checklists →