Evidence Strength Checker
Check whether your complaint file is weak, medium or strong before escalating.
Free tools for Spain consumer complaints
Use these tools before escalating a rental, car-hire, hotel, booking, property, tourist or general consumer problem in Spain. They help you organise evidence, prepare a calm first message and choose the right complaint route.
Choose a free tool or guide
Start with the tool that matches your situation. Nothing on these tool pages submits your information unless you choose to start a CostaSure check.
Complaint Message Generator
Create a calm first written complaint message for rental, car-hire, hotel, booking, property or tourist problems.
Hoja de Reclamaciones in English
Understand Spain’s official complaint form and useful Spanish complaint phrases.
How to Complain About a Business in Spain
Prepare a clear complaint timeline, evidence list and requested outcome before escalating.
Spain Tourist & Resident Complaint Hub
Find the right complaint route for deposits, car hire, hotels, bookings, property fees and tourist issues.
Evidence Checklist
See what documents, screenshots, photos and messages to collect before starting a complaint.
Best order to use these pages
First, check your evidence. Second, read the guide that matches your problem. Third, generate a calm first written message. If the issue continues, start a CostaSure check to structure the file properly.