Evidence Strength Checker
Check whether your complaint file is weak, medium or strong before escalating.
Free tools for Spain consumer complaints
Use these tools before escalating a rental, car-hire, hotel, booking, property, tourist or general consumer problem in Spain. They help you organise evidence, prepare a calm first message and choose the right complaint route.
Choose a free tool or guide
Start with the tool that matches your situation. Nothing on these tool pages submits your information unless you choose to start a CostaSure check.
Complaint Message Generator
Create a calm first written complaint message for rental, car-hire, hotel, booking, property or tourist problems.
Hoja de Reclamaciones in English
Understand Spain’s official complaint form and useful Spanish complaint phrases.
How to Complain About a Business in Spain
Prepare a clear complaint timeline, evidence list and requested outcome before escalating.
Spain Tourist & Resident Complaint Hub
Find the right complaint route for deposits, car hire, hotels, bookings, property fees and tourist issues.
Evidence Checklist Lawyer-Ready Pack
See what documents, screenshots, photos and messages to collect before starting a complaint.
Best order to use these pages
First, check your evidence. Second, read the guide that matches your problem. Third, generate a calm first written message. If the issue continues, start a CostaSure check to structure the file properly.