Is CostaSure a law firm?
No. CostaSure is not a law firm and does not replace qualified legal advice. It helps organise facts, evidence, complaint wording and escalation routes.
What types of problems can CostaSure look at?
Rental deposits, car hire disputes, hotel and booking problems, property reservation issues, unfair service charges, utilities confusion, insurance refusals and formal complaint preparation.
Do you store my information on the website?
No. The current check page does not store your information in a website database. It opens your own email app with the details prepared.
What evidence should I send?
Contracts, booking confirmations, invoices, receipts, payment proof, WhatsApp messages, emails, photographs, screenshots, platform messages and previous complaint letters.
Can CostaSure guarantee a refund?
No. CostaSure cannot guarantee refunds or outcomes. It helps you present the issue properly and decide whether escalation makes sense.
When should I use a lawyer instead?
Use a lawyer for court claims, police matters, eviction threats, large property disputes, serious defamation, criminal allegations, formal legal deadlines or high-value claims.
Can CostaSure write a complaint for me?
Yes, where suitable. CostaSure can prepare structured complaint wording, evidence summaries and escalation wording. This is not the same as legal representation.
Can CostaSure help with Spanish companies?
Yes. CostaSure is focused on Costa del Sol issues and can help structure complaints involving local businesses, platforms, accommodation providers, agents, insurers and service providers.
Do I need to exaggerate to get a result?
No. Exaggeration weakens complaints. The strongest approach is usually a clear chronology, evidence, reasonable demand and correct escalation route.
What happens after I send a check request?
Your issue is reviewed for suitability. If it fits CostaSure, the next step is confirmed: basic check, complaint wording, or a fuller evidence and escalation pack.
Ready to check your issue?
Send the facts, amount involved, dates, documents and what outcome you want.
Start a CostaSure CheckWhat happens after you send a case?
CostaSure reviews the facts, checks whether the issue is suitable, identifies missing evidence and confirms the next sensible route before any paid work is agreed.